This is a warning. Do not bend or scratch your UPass.
Why you ask? Well, let me tell you a story.
Last Thursday I was on my way to the Lincoln Park campus for class. I entered the Belmont el stop, put my card through and attempted to go enter the turn style. I was denied. "Code 13, please see attendant!" the machine screamed at me. See an attendant I do. He lets me through with no explanation of what a code 13 violation entails.
That evening on my way back to my apartment I prayed that the violation earlier that morning was just a fluke, put my card through and was promptly denied again. ANOTHER code 13 violation! I once again tell an attendant who makes a joke: "You know, they turn these things off if you are failing one of your classes." Very funny.
I am later told by another attendant that a code 13 means my card was scratched or bent somewhere and no longer worked. I needed to get a new one. I make my way over to card services in the Student Center and receive no help besides the fact that I must call the CTA and they will send me a new one.
LIES. I call, do not receive a new UPass and worst of all am told that I must make my way to the CTA building somewhere in the loop via the pink line and pay 35 dollars for a new one! Really? Thirty-five dollars?
Moral of the story: do not, I repeat, do not place your UPass anywhere that it can get scratched or bent. It will not work and you will pay.
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My freshman year, my wallet got stolen and I had to replace my UPass. It was the biggest pain ever, and yeah--$35 is outrageous. I don't think I took the pink line, though--I got off at the Merchandise Mart stop, which is a nightmare in itself. It took me almost 20 minutes to figure out how to get out of the building...ugh! Good luck getting your UPass back!
ReplyDeleteI was so happy that I read you article last night because I had a huge issue with the CTA this morning. While I was very annoyed I kept reminding myself about your blog and it made me feel better I'm not the only one who hates dealing with the CTA
ReplyDeleteI did not even think of that Shelby. My fingers will be crossed that they reactivate yours at midnight tonight.
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